Updating purchased software
- Maintenance contract for LV software / Strength calculation.
- Updates on the basis of a special offer (approx. 15-25 % of the current list price).
- Supplements and extension of programs by separate offer.
Sample of a maintenance contract (for strength calculation / process engineering)
The fees include the following:
- Incorporation of changes in the regulations into the programs.
The updates are available at the latest 6 months after publication of the changes or at the time of the binding application of the changed set of regulation.
- Incorporation of literature searches
- Improvements to the user interface, user guidance or execution
- Adaptation to the current operating systems e.g. Windows 7 / Windows 8 / Windows 10, 32 / 64 bit
- Information of the customer in case of program errors and update of the corrected program
- Free telephone support for technical questions concerning the application of the program (technical questions beyond the usual scope are covered by a consulting contract)
- Supplementary modules can be purchased at a reduced price
Updates are made available approx. 4 times per year via the Internet. Delivery on CD on request.
The maintenance contract is valid for 1 year (12 months from conclusion of contract) and is automatically extended by another year, unless it is terminated by one party 3 months before.ServiceContractSample
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