We have summarized the most frequently asked questions at a glance. If you have any question concerning installation or download you will find the answers here! If the answer is not satisfying, contact us.


The solution is a patch that must be installed with administration rights:
https://www.lv-soft.de/ftp-data/mask_32/LvMask.exe


For Autocad: Detail Link  


If this does not help, uninstall the related update:

Security Update for Microsoft Office 2007 (KB2596927)
Security Update for Microsoft Office 2010 (KB2553154)
Security Update for Microsoft Office 2013 (KB2726958)
Microsoft offers Fix Its for the problem: https://support.microsoft.com/en-us/kb/3025036


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